Hello everyone,
As per title, this is not b4a related but there are some very knowledgeable people on here and most of us are dealing with mobile devices.
The Story -
I've had a HTC Desire Z / G2 for the last 2 years on Vodafone UK. never had any signal issues. Changes to t-mobile UK in december and all was good. Then after 3, maybe 4 weeks I start loosing network. I would look at my phone and no network at all. Tried all sort to get it back but only thing that would get it back would be to power down and reboot. The strange thing though was that the internet would still work, but no network for sms and calls. This started happening 2 or 3 times per day.
The Case -
I contacted t-mobile and explained it all to them but i'm not sure they believed me 100%. They said that it looks like my device and the network wasn't syncing properly. They said they need to 're-do something' and told me to use 2g only for 1 week then try 3g again. Whilst on 2g only, fine no issues. I switched back to 3g and all was good for a couple of days and then lost network, then ok for a few days, then it got more regular. Now it is back to a couple of times per day. Rather annoying. I've also recently discovered that turning on airplane mode then off again re-initializes the network connection. A quicker fix, but not a real solution as I never know when network lost and I use this device for work.
The Question -
Before I contact t-mobile again, has anybody any idea what may be going on here and what is required to fix it. I'm not sure if it has to do with me running a custom ROM? Any info / suggestions would be really appreciated. Thanks.
As per title, this is not b4a related but there are some very knowledgeable people on here and most of us are dealing with mobile devices.
The Story -
I've had a HTC Desire Z / G2 for the last 2 years on Vodafone UK. never had any signal issues. Changes to t-mobile UK in december and all was good. Then after 3, maybe 4 weeks I start loosing network. I would look at my phone and no network at all. Tried all sort to get it back but only thing that would get it back would be to power down and reboot. The strange thing though was that the internet would still work, but no network for sms and calls. This started happening 2 or 3 times per day.
The Case -
I contacted t-mobile and explained it all to them but i'm not sure they believed me 100%. They said that it looks like my device and the network wasn't syncing properly. They said they need to 're-do something' and told me to use 2g only for 1 week then try 3g again. Whilst on 2g only, fine no issues. I switched back to 3g and all was good for a couple of days and then lost network, then ok for a few days, then it got more regular. Now it is back to a couple of times per day. Rather annoying. I've also recently discovered that turning on airplane mode then off again re-initializes the network connection. A quicker fix, but not a real solution as I never know when network lost and I use this device for work.
The Question -
Before I contact t-mobile again, has anybody any idea what may be going on here and what is required to fix it. I'm not sure if it has to do with me running a custom ROM? Any info / suggestions would be really appreciated. Thanks.