iOS Question Adding app previews to iTunes from Windows 10

Does it happen when you try to upload the video? Maybe the video format is not compatible. See this answer: https://stackoverflow.com/a/25944428/971547

Erel said:

Does it happen when you try to upload the video?

Click to expand...

Yes

Erel said:

Maybe the video format is not compatible. See this answer: https://stackoverflow.com/a/25944428/971547

Click to expand...

Earlier I had had messages indicating the video was not of correct resolution etc.

I had found this, defining exactly what the video properties had to be (I'm creating one for the 5.5 inch):

https://help.apple.com/app-store-connect/#/dev4e413fcb8

which incidentally your URL ultimately points to.

I had reformatted the video to this, using ffmpeg.

After doing this the message changed to the one I reported in post #1 - so I assume the video format is now correct.

Has anyone successfully uploaded an "app preview" directly from Windows 10?