[any ideas?] WIN10 USB storage devices disappeared....

rabbitBUSH

Well-Known Member
Licensed User
Longtime User
So, Hippies, i've spent an inordinate amount of time trying to find the solution to this apparently known problem.

some time ago i lost USB functionality which seems to only be affecting the storage devices - all the other things (USB camera, mouse, keyboard etc.) work.

the removable storage devices work when the PC is booted to LINUX (Ubuntu).

so, just the storage things. i think that the ESP32 devices, which do power up, and seem to be recognised in that IDE (ESP32 connected on comX), are not uploading giving the error: no serial data received.

NONE of the thousands of lines of "help" have rendered a solution neither the several hours of YouTube.

anyone have a non-destructive solution which appears to be out on some limb somewhere away from the mainstream.....?

this really is hobbling my production........

->> Not One Four Letter Word About Mostly Sucks OS]
 
F

Fernando Solá

Member
Licensed User
Longtime User
Too little information to really do a troubleshooting. Mostly sure it is a Windows setting issue, but still there are a few things to check for: drivers, power settings, group policies, av settings, windows security settings, registry, BIOS and even to the devices themselves. Is your version of Windows Home or Professional? Are the drives recognized on the device manager as storage devices and do they show in the disks manager? Is your computer stand alone or part of an IT managed network? Do you have any antivirus software that could have any setting regarding external devices? Have you checked the registry "Start" setting on UsbStor?

My guess would be that it is related either to a group policy or that setting on the registry... but it really is a wild guess.
 
A

Alex_197

Well-Known Member
Licensed User
Longtime User

rabbitBUSH

Well-Known Member
Licensed User
Longtime User
Thank you all for your information and suggestions. Basically , it's an apparently arcane thing (which may, in the end, carry a simple solution - which types are often not obvious). I have considered that there could be a rouge/corrupt driver for one of the previously inserted removables - I have software somewhere that will show all previously inserted devices and might let me delete them (can't remember). So when I find it I will have a go. Also, should be able to boot (HIRENS) with XP from disc and see what happens.
PaulMeuris said:
windows 10 drivers...
Click to expand...
Been there
Fernando Solá said:
Mostly sure it is a Windows setting issue
Click to expand...
Agreed - can't say I've gone through all that list you've noted - it's W Prof - sticks and external HDD don't show in explorers or disk management - stand alone - Bitdefender doesn't seem to have anything related.
Alex_197 said:
I had a similar problem
Click to expand...
thanks that doesn't seem related - power supply box is new though haven't found the power to USB ports (no, that's not it, non-storage things work and get power ESP32 for instance). LINUX seems to prove it's not a hardware issue.
Fernando Solá said:
Have you checked the registry "Start" setting on UsbStor?
Click to expand...
Nope will look into that thanks.

I thought there was a message suggesting comparison of LINUX and Win drivers - don't see it here - that's out of my pay grade.....
 
Last edited:
A

Alex_197

Well-Known Member
Licensed User
Longtime User
try to unplug and plug it back.

If you will see the error - it's a power supply. Or try another power supply and see if it will help. By the way - check if the device is spinning.
 

rabbitBUSH

Well-Known Member
Licensed User
Longtime User
Alex_197 said:
check if the device is spinning.
Click to expand...
Thanks again - it affects all storage devices inserted - sold state and spinny thingys.....but thanks again for your responses - appreciate them.
 
A

Alex_197

Well-Known Member
Licensed User
Longtime User
rabbitBUSH said:
Thanks again - it affects all storage devices inserted - sold state and spinny thingys.....but thanks again for your responses - appreciate them.
Click to expand...
sounds stupid - did you try to turn off the computer and turn it on back? Not restart but turn off.
 
P

PaulMeuris

Well-Known Member
Licensed User
rabbitBUSH said:
I thought there was a message suggesting comparison of LINUX and Win drivers - don't see it here - that's out of my pay grade.....
Click to expand...
That was my suggestion for a few minutes before i realized that it would also be out of my pay grade.
The idea was to look at the source code of the linux usb device driver and somehow try to create a windows 10 device driver that does the same thing...
My knowledge of C and C++ is limited and it would probably cost some money to buy the windows 10 tools to create a device driver.
 

rabbitBUSH

Well-Known Member
Licensed User
Longtime User
PaulMeuris said:
would also be out of my pay grade.
Click to expand...
Ha ha it would be great if I employed myself properly and then gave myself a pay rise. Used to use C a lot - but still out of the relevant pay grade .

Somehow have to figure out why drivers don't seem to be updating. Win says the devices are all working properly - probably yet another false positive from ......

Thanks again for the input.
 

rabbitBUSH

Well-Known Member
Licensed User
Longtime User

rabbitBUSH

Well-Known Member
Licensed User
Longtime User
Thanks Paul....what I do like about this forum....and it's peculiar to this one....is that folks stuck with you and also find stuff .....

Looked at that threat seems like that could be of help although (as usual apparently) one has to go to drastic measures to fix Microsoft stuff.

One of the issues has been trying to persuade the machine to understand that It and I have a difference of opinion on whether ..."the correct drivers..." are installed. It just kept reverting itself. I noted earlier that I thought I have similar software to that you found (above). Haven't had time to look for it.

So going to try that method in your link, and hope that all the other USB devices like KB and mouse and camera and printer and......all return to service. Otherwise Oi Oi Oi....

Really good of you to spend some time on this query - I'd that works I'll post feedback (will in any case).

 

rabbitBUSH

Well-Known Member
Licensed User
Longtime User

rabbitBUSH

Well-Known Member
Licensed User
Longtime User
Fernando Solá said:
Group Policy and Registry could be other very plausible sources
Click to expand...
Hello Fernando - I have been busy with lots of things so just have had the moments to check on some of this suggestion. The only thing I found in the Group Policy editor that relates to removable storage devices is this : (according to which it should be Ok if you read the last paragraph in the middle pane).... So I still have the issue in spite of all the things that I have tried and found that claimed to be "solutions".

Just thought I would feedback to you on your suggestion and what I found......

 
You must log in or register to reply here.
Menu
Log in
Register
Cookies are required to use this site. You must accept them to continue using the site. Learn more…