iOS Question App Store operation failed. No suitable application records were found!

[Ohanian]

Hello,

We're trying to update one of our apps but got stuck in the last phase!
Tried every possible solution (deleted and recreated all the cert/id/provision files) but still get this message when going to publish app on app store.

Uploading ipa file.
Submitting app (this step can take several minutes to complete).
Error: 2021-07-14 07:14:39.558 altool[81040:46624745] * Error: Error uploading 'result.ipa'.
2021-07-14 07:14:39.619 altool[81040:46624745] * Error: code 1190 (App Store operation failed. No suitable application records were found. Verify your bundle identifier ‘com.xxx.xxxxxx’ is correct.)

any suggestion?

 

[Erel]

This error appears when the developer hasn't created an app record for the app in https://appstoreconnect.apple.com/

 

[Ohanian]

This error appears when the developer hasn't created an app record for the app in https://appstoreconnect.apple.com/

It's not a new app, just updating an old app.

 

[Erel]

Have you created a new version in the app store?

Are you sure that the package name is correct?

Do you have multiple Apple accounts?

 

[Ohanian]

Have you created a new version in the app store?

Are you sure that the package name is correct?

Do you have multiple Apple accounts?

Yes
Yes
No

 

[Erel]

FWIW, I've just made an update to an existing app, using the hosted builder and it worked.

You will need to check it with Apple.