I have always bought my Arduino nano on Aliexpress and have always been satisfied; the Arduino were cheap and very good.
Since last four orders (in total 40 parts), the Arduino are all defective and can no longer be used for my purposes.
The defect is noticeable by a stored value, after about 10 to 20 seconds lost, and thus the program can not count.
Now I have to buy the Arduino on Amazon, they are 2 to 3 more expensive, but they work at least.
Just request a refund, the chances are the seller will refund you instantly, if not Aliexpress will refund you, sod Amazon.
I've placed exactly 494 orders over the years with AliExpress, that includes multiple $300+ Android powered barcode scanners for clients (Thank you Manfred for the wrapped library) and multiple Arduino/ESP8266/ESP32, electrical component for repairing TV's, Audio equipment etc etc etc. When an item have not turned up I just get a refund, In the past I've received 2 faulty items and on both occasions I received a full refund.
That was always the case with me.
By the way, I have already bought more than 200 times on Aliexpress.
The problem is, even if I get the money back, what do I get from it? I still can't use the Arduino because they are all broken.