Android Question Clear Cache for App

T

toro1950

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Hi, I submitted my app for review on Google Play Console, but it was rejected because it has this problem: the app opens but it keeps crashing. They sent me the attached image. I've tested the app several times on 3 Android phones without any problems. What should I check?
 

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DonManfred

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Licensed User
Longtime User
toro1950 said:
but it keeps crashing
Click to expand...
There is NEVER a crash without logging the full stacktrace.

Get the error from the log and post it.

Maybe try to implement crashlytics

Crashlytics - crash reports

Make sure to use B4A v13.4+ with the recommended SDK: https://www.b4x.com/b4a.html Follow firebase integration tutorial: Integrating Firebase Services Add a reference to OkHttpUtils2. Add to Main: #AdditionalJar: com.google.firebase:firebase-crashlytics #AdditionalJar...
www.b4x.com

Or upload the app here so we could have a look at it.

With ZERO information it is hard to give any congrete advice
 
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