Robert Valentino Well-Known Member Licensed User Longtime User Sep 7, 2017 #1 When user using my App to send me a support request Email (I am using SMTP) the user reported that he gets the message: mtp connection is closed What does this mean? And how can I fix it? Thanks BobVal
When user using my App to send me a support request Email (I am using SMTP) the user reported that he gets the message: mtp connection is closed What does this mean? And how can I fix it? Thanks BobVal
Erel B4X founder Staff member Licensed User Longtime User Sep 8, 2017 #2 I guess that the correct message is: smtp connection is closed. There is no "mtp connection" in smtp. Are you using your own mailbox account to send the messages or the user's mailbox? Upvote 0
I guess that the correct message is: smtp connection is closed. There is no "mtp connection" in smtp. Are you using your own mailbox account to send the messages or the user's mailbox?
Robert Valentino Well-Known Member Licensed User Longtime User Sep 8, 2017 #3 Yes. I am using an account I have and this seems to work on every other device just not this users. Upvote 0
Erel B4X founder Staff member Licensed User Longtime User Sep 10, 2017 #4 It is possible that the network firewall blocks the outgoing request. Which port are you using? Port 25 can be problematic. Upvote 0
It is possible that the network firewall blocks the outgoing request. Which port are you using? Port 25 can be problematic.
Robert Valentino Well-Known Member Licensed User Longtime User Sep 10, 2017 #5 I am not sure why but I am using port 587, has always worked in the past Upvote 0