Android Question suspicious app detected from avast

[AnkitT]

I am reaching out regarding an issue with our app being flagged by Avast as suspicious. I already contacted Avast, and they confirmed that the issue has been resolved from their end. However, the detection persists, but only on OPPO and Realme Android devices. Avast advised me to contact OPPO and Realme directly.

I have already mailed OPPO and Realme support, but I have not received any response from their side. I also scanned the app on VirusTotal, and no detections were found except for Avast, specifically on OPPO and Realme devices.

This issue has been ongoing for more than a month and is significantly impacting our app's reputation and user retention. If you have any solution or guidance on how to resolve this issue, please assist us as soon as possible.

 

[Erel]

There is no magic solution for false positive detections. Do make sure to use your own signing key. Never distribute apps signed with the debug key.

 

[Beja]

Put a note saying something like "Note: Avast may generate a false positive warning that it detected a virus" This warning is from Avast only and for OPPO and Realme devices (only), please disregard this warning"
This is a temp measure until the issue is resolved

 

[AnkitT]

I use Sign key when i build signApk
still im facing this issue