My B4i app includes a menu option that opens a link in a browser to download a newer version of the app via OTA.
This is an app that will not be published to the app store.
A beta tester is reporting that after they install a new version, when they then try to launch the app - it simply flashes quickly on the screen and never opens.
But if they reboot their phone, then the app opens and runs correctly.
What could be causing this?
I would think installing a new version would kill the previous version's task, which should be the same action as rebooting the phone.
How can I possibly trace whats going on remotely because I can not reproduce this on my test device.