iOS Question What mistakes did Apple detect in my application?

[aboalwaleed]

This message from Apple

We discovered one or more bugs in your app when reviewed on both iPhone and iPad running iOS 10.3.2 on Wi-Fi connected to an IPv6 network. Specifically the app launches to a page with password field only.

Please see attached screenshots for details.


I have answered their letter with this letter

Yes I have added a special password for my application
This is because it applies to a group of people and not to the general public
It is special for a particular company

The idea of the application is that the company wants to send email to employees through the application
So I set the password property to be special for this company
Is there a problem with that?

The password is ********

 

[Erel]

I guess that they haven't yet replied, right?

Add a label with some explanations to this page.

 

[aboalwaleed]

Yes they did not respond yet

 

[aboalwaleed]

I did not understand what you meant by that "Add a label with some explanations to this page."

 

[Erel]

It seems like Apple didn't like the password page because the interface is not clear enough (I can only guess as I didn't see it myself).

Make it more clear by adding a label that says something like: "This app is restricted to employees of company x. You should provide the password you received."

 

[aboalwaleed]

Thank you Erel
But do they also need three days to respond to me?

 

[tufanv]

Thank you Erel
But do they also need three days to respond to me?

sometimes sending the app to review again is faster than waiting a response.

 

[sorex]

But do they also need three days to respond to me?

then you're lucky Sometimes it takes a week to get to reviewing. I must admit that it goes faster recently.

if you're worried that it takes too long then you can always check http://appreviewtimes.com/
there's it shows an average based on recent user submitted data (currently 2 days to get to review)

 

[aboalwaleed]

Reply by Apple
He asked me some questions
- Is this app only for internal use?
- Who is the target audience?
- How do users receive a username / password?
- In which country the app will be distributed?

What is meant by internal use and target audience?

 

[aboalwaleed]

This message is complete

Thank you for providing additional information.

Upon further review, we found that your app does not comply with the following guidelines:

Guideline 2.1 - Information Needed


We have started the review of your app, but we are not able to continue because we need additional information about your app.

Next Steps

To help us proceed with the review of your app, please provide detailed information to the following questions. The more information you can provide upfront, the sooner we can complete your review.

- Is this app only for internal use?
- Who is the target audience?
- How do users receive a username / password?
- In which country the app will be distributed?

Once you reply to this message in Resolution Center with the requested information, we can proceed with your review.

Best regards,

 

[Erel]

They want to understand who will be the users of your app and how will they receive the password.

 

[MikeH]

Unlike Google, that seems to use a bot to test apps, Apple use real people. So if a real person cannot log in, they cannot test your app.
There is a field in the submit page to add username, password and notes:

 

[aboalwaleed]

now he sent me


Thank you for providing additional information.

Upon further review, we found that your app does not comply with the following guidelines:

Guideline 3.2 - Business


We found that your app is not appropriate for the World storefront because it is a custom app designed specifically for ********, whose users are in Saudi Arabia.

At this time, Saudi Arabia is not part of the Volume Purchase Program.

Next Steps

Please revise your app to set the storefront to Saudi Arabia.

Resources

You can find additional information regarding the Volume Purchase Program and the Custom B2B Store in iTunes Connect Developer Help.

Best regards,

App Store Review

 

[aboalwaleed]

The problem has been solved Thank you all