Android Question Action Required: Your app is not compliant with Google Play Policies

Ohanian

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Hi,

I received this email for almost all of my apps, all apps are games for kids and AdMob is used to display ads. No user data is exchanged or stored by the app.

​

The apps are compiled with API 29.
I also contacted Google Support, but they almost resent the text of the same email!
I have no idea what this error might be about.
Has anyone encountered this problem?
Do you have a solution or suggestion to solve this problem?
 
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Ohanian

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DonManfred said:
If i remember correctly you have to use at least targetsdk 30 when your app is in Playstore.

Also you should not use any hardware ids like MAC, Sim Serial, ectl. Do you use one of them?
Click to expand...
Yes i'm sure about that, just Admob and no other sdk.
tnx for the answer.
 
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DonManfred

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Ohanian said:
Yes i'm sure about that
Click to expand...
But you are still using targetsdk 29. It should be 30 if your app is in Playstore.
I suggest to update the targetsdk and make sure to handle the new restrictions for this SDK.

Also you can wait for any other answer.
 
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Ohanian

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DonManfred said:
But you are still using targetsdk 29. It should be 30 if your app is in Playstore.
I suggest to update the targetsdk and make sure to handle the new restrictions for this SDK.

Also you can wait for any other answer.
Click to expand...
Already updated 2 of the apps to API 30, but don't know how to check if they comply with the policy or not.
 
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agraham

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This is how tocComply with families policy using AdMob

Comply with Google Play’s Families Policy using AdMob - Google AdMob Help

This article explains how to comply with Google Play's Families policy when serving ads in apps that target children. If your app targets children as an audience and you show ads in your app, you nee
support.google.com
It says you are transmitting the AAID. Are you using FirebaseAdMob2?

FirebaseAdMob2 - Google Mobile Ads SDK v20+

Edit: The underlying Google SDK is compatible with Android 8+ (api 26+). It is recommended to set minSdkVersion in the manifest editor to 26. This is a wrapper for Google Mobile Ads v20+ SDK. It is a modified version of FirebaseAdmob (1). This library works with Google Mobile Ads v20+. The...
www.b4x.com
 
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Ohanian

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Yes i'm using FirebaseAdMob2.
 
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