Android Question Getting a new app published

Tony Tetley

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Anyone submit a new app for publication in Google play lately?

The testing requirements are ridiculous. After 2 weeks of the required testing, I get an email stating another 2 weeks are required. No specifics on why. After the additional 2 weeks I get the same email, another 2 weeks testing required. Email replies from Google support look to be AI generated. I asked the question differently the second time, but the email reply was identical to the one 2 weeks prior. No reason is given for the required additional testing.

This is an endless cycle. The app is simple; it has been thoroughly tested by me and other B4X developers as well as friends and family. If this were chess it would be stalemate.

Any others dealing with this? Any suggestions on how to break the stalemate?

ps, if you celebrate Thanksgiving, have a joyous one.
 

asales

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You can see more about this discussion in this threads:

Some tips:
- get more then 12 users to test the app
- each tester needs to use the app daily for a few minutes during the 14 days
- even if you don't need, make some changes in the app and publish a update, to show that you get feedback from the users
 
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Sandman

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For whatever it's worth, I published a new app a year ago (after the requirements with the testers came) and I had zero issues. Didn't even need any testers or anything. Perhaps my account was old and trusted with a well-used app? And your account is newer and perhaps don't have any published apps in it?
 
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Tony Tetley

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Is because this. This requirement is only for new accounts created after nov 2023.
I had an account just a few years ago. The app I published with that account I deleted after a couple of years. When I tried to publish my new app on that account I was told that the account had been cancelled so I created a new account. It is really ridiculous what Google is doing. I may look at publishing through the Galaxy store.
 
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Sandman

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Is because this. This requirement is only for new accounts created after nov 2023.
Sorry, I realized I forgot one thing: This was a brand new account, created by me for a customer during summer 2024. The app got published August 2024, with no testing needed. I'm not sure if it matters, it's a corporate account and the corporation is really old - perhaps that's also considered?
 
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aminoacid

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I just published a new version of an existing App about 2 months ago and the app was approved within 24 hours.

I suggest you make some insignificant changes and publish a new version, or cancel the current submission and resubmit the new app.
 
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Alex_197

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Corporate account doesn't need 20 testers.
 
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Shelby

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It seems that when I chose open testing in the GooglePlay dashboard, the results went smoother.
 
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