Android Question mod security error 403??

ilan

Expert
Licensed User
Longtime User
yesterday i get a mail from my server provider

Dear Customer,

Please be advised that the following Windows hosting servers will be undergoing maintenance as per the schedule and reason mentioned below.

Reason:

To enable mod_security rules to increase the security on the servers.

after that update my apps cannot download text files from my server. i am using HttpUtills2Service to download the file and read the text with job.GetString. until yersterday it worked fine but now i get an error:

** Activity (main) Create, isFirst = true **
** Activity (main) Resume **
** Activity (main) Pause, UserClosed = true **
** Activity (menu) Create, isFirst = true **
** Activity (menu) Resume **
** Service (httputils2service) Create **
** Service (httputils2service) Start **
** Service (httputils2service) Start **
JobName = Job6, Success = true
JobName = Job1, Success = true
http://sagital.net.208-91-198-176.plesk-web15.webhostbox.net/lists/0504844663.txt
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<title>IIS 7.5 Detailed Error - 403.0 - ModSecurity Action</title>
<style type="text/css">
<!--
body{margin:0;font-size:.7em;font-family:Verdana,Arial,Helvetica,sans-serif;background:#CBE1EF;}
code{margin:0;color:#006600;font-size:1.1em;font-weight:bold;}
.config_source code{font-size:.8em;color:#000000;}
pre{margin:0;font-size:1.4em;word-wrap:break-word;}
ul,ol{margin:10px 0 10px 40px;}
ul.first,ol.first{margin-top:5px;}
fieldset{padding:0 15px 10px 15px;}
.summary-container fieldset{padding-bottom:5px;margin-top:4px;}
legend.no-expand-all{padding:2px 15px 4px 10px;margin:0 0 0 -12px;}
legend{color:#333333;padding:4px 15px 4px 10px;margin:4px 0 8px -12px;_margin-top:0px;
border-top:1px solid #EDEDED;border-left:1px solid #EDEDED;border-right:1px solid #969696;
border-bottom:1px solid #969696;background:#E7ECF0;font-weight:bold;font-size:1em;}
a:link,a:visited{color:#007EFF;font-weight:bold;}
a:hover{text-decoration:none;}
h1{font-size:2.4em;margin:0;color:#FFF;}
h2{font-size:1.7em;margin:0;color:#CC0000;}
h3{font-size:1.4em;margin:10px 0 0 0;color:#CC0000;}
h4{font-size:1.2em;margin:10px 0 5px 0;
}#header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS",Verdana,sans-serif;
color:#FFF;background-color:#5C87B2;
}#content{margin:0 0 0 2%;position:relative;}
.summary-container,.content-container{background:#FFF;width:96%;margin-top:8px;padding:10px;position:relative;}
.config_source{background:#fff5c4;}
.content-container p{margin:0 0 10px 0;
}#details-left{width:35%;float:left;margin-right:2%;
}#details-right{width:63%;float:left;overflow:hidden;
}#server_version{width:96%;_height:1px;min-height:1px;margin:0 0 5px 0;padding:11px 2% 8px 2%;color:#FFFFFF;
background-color:#5A7FA5;border-bottom:1px solid #C1CFDD;border-top:1px solid #4A6C8E;font-weight:normal;
font-size:1em;color:#FFF;text-align:right;
}#server_version p{margin:5px 0;}
table{margin:4px 0 4px 0;width:100%;border:none;}
td,th{vertical-align:top;padding:3px 0;text-align:left;font-weight:bold;border:none;}
th{width:30%;text-align:right;padding-right:2%;font-weight:normal;}
thead th{background-color:#ebebeb;width:25%;
}#details-right th{width:20%;}
table tr.alt td,table tr.alt th{background-color:#ebebeb;}
.highlight-code{color:#CC0000;font-weight:bold;font-style:italic;}
.clear{clear:both;}
.preferred{padding:0 5px 2px 5px;font-weight:normal;background:#006633;color:#FFF;font-size:.8em;}
-->
</style>

</head>
<body>
<div id="header"><h1>Server Error in Application "SAGITAL.NET"</h1></div>
<div id="server_version"><p>Internet Information Services 7.5</p></div>
<div id="content">
<div class="content-container">
<fieldset><legend>Error Summary</legend>
<h2>HTTP Error 403.0 - ModSecurity Action</h2>
<h3>You do not have permission to view this directory or page.</h3>
</fieldset>
</div>
<div class="content-container">
<fieldset><legend>Detailed Error Information</legend>
<div id="details-left">


<table border="0" cellpadding="0" cellspacing="0">
<tr class="alt"><th>Module</th><td>ModSecurity IIS (32bits)</td></tr>
<tr><th>Notification</th><td>BeginRequest</td></tr>
<tr class="alt"><th>Handler</th><td>StaticFile</td></tr>
<tr><th>Error Code</th><td>0x00000000</td></tr>

</table>
</div>
<div id="details-right">
<table border="0" cellpadding="0" cellspacing="0">
<tr class="alt"><th>Requested URL</th><td>http://sagital.net.208-91-198-176.plesk-web15.webhostbox.net:80/lists/0504844663.txt</td></tr>
<tr><th>Physical Path</th><td>D:\inetpub\vhosts\sagital.net\httpdocs\lists\0504844663.txt</td></tr>
<tr class="alt"><th>Logon Method</th><td>Not yet determined</td></tr>
<tr><th>Logon User</th><td>Not yet determined</td></tr>

</table>
<div class="clear"></div>
</div>
</fieldset>
</div>
<div class="content-container">
Message longer than Log limit (4000). Message was truncated.
JobName = listdown, Success = false
Error: ModSecurity Action

what can i do to solve this problem?? i tried to contact my server provider but they are really dump. they say everything is fine on their side and they need a screenshot of the msg i get even i sent them the error msg they still want to see a screenshot...

can someone please help me? some of my apps are not working now because of that...

thanx
 

sorex

Expert
Licensed User
Longtime User
now that you mention it. I got a popup telling me that I was using a newer lib than the core one or something. But it doesn't show anymore.

we have discussed the updating before but the problem is unlicensed users who should not get these updates.
 
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ilan

Expert
Licensed User
Longtime User
Slept in this morning. Glad you got it worked out. I have had issues in the past when my hosting provider has made security changes and upgrades. Especially changing PHP versions.

You can't know what to expect, every day could bring you new surprises, thatswhy i want to have my own server so i can control everything.

I just don't have experience on that area... will need to google a little...
 
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