iOS Question My Apple developer account is locked - anybody else got this problem.

[davemorris]

Hi, Guys
Just attempted to sign onto my apple developer account but it rejects my password.
If I attempt to reset the password using my developer account email I get the message "This account is locked and cannot be used".

Apple have verified that my account is still active and will not expire until 5th Sept 2024. Apple have suggested a method using Apple support web page. But again I end up with account locked out message after entering my developer account email.

I have contacted Apple again and now awaiting a response.
What really worries me is after searching the internet and I find a few posts complaining about the problem with one lasting a few months!

Wonder if anybody as a suggestion to fix this problem.

Dave

 

[davemorris]

Hi

What phone number did you use to call Apple (for developer support)?
The number I have is for their normal support line and they claim I must talk to the Development account team. However, they either cannot, or will not, provide a number for the Development support.

Regards
Dave Morris

 

[FatihCubukcu]

Sorry, I think it was a wrong post. I have previously solved my problem by connecting to apple developer customer service with this link I forwarded. You enter your phone number and automatically the apple system calls you.

Worldwide Telephone Support - Support - Apple Developer

developer.apple.com

 

[davemorris]

Hi, FatihCubukcu

Thanks for your post but could I ask you to re-post in English.

Dave

 

[davemorris]

Hi, Fixed the problems see thread

https://www.b4x.com/android/forum/t...per-account-and-how-to-avoid-problems.162953/