Android Question Failed to Install APK

[incendio]

Hi guys,

I have a user with Android 11 that failed to install my app.

App is not from Play Store, when tried to install in his phone, got error :

App not installed

My app never installed in that phone before, this is the new phone. On others phones, my app installed without any problems.

This is the manifest editor

AddManifestText(
<uses-sdk android:minSdkVersion="5" android:targetSdkVersion="26"/>
<supports-screens android:largeScreens="true"
    android:normalScreens="true"
    android:smallScreens="true"
    android:anyDensity="true"/>)
AddManifestText(<uses-feature android:name="android.hardware.telephony" android:required="false" />)
AddManifestText(<uses-feature android:name="android.hardware.camera" android:required="false" />)
AddManifestText(<uses-feature android:name="android.hardware.camera.autofocus" android:required="false" />)
AddManifestText(<uses-feature android:name="android.hardware.camera.flash" android:required="false" />)
AddPermission("android.permission.CAMERA")
AddPermission("android.permission.FLASHLIGHT")  
AddPermission(android.permission.USE_FINGERPRINT)  
SetApplicationAttribute(android:icon, "@drawable/icon")
SetApplicationAttribute(android:label, "$LABEL$")
SetApplicationAttribute(android:theme, "@style/br")
SetActivityAttribute(InpRcvGd, android:windowSoftInputMode, adjustPan|stateHidden)
SetActivityAttribute(InpSls, android:windowSoftInputMode, adjustPan|stateHidden)
SetApplicationAttribute(android:usesCleartextTraffic, "true")

AddApplicationText(
  <provider
  android:name="android.support.v4.content.FileProvider"
  android:authorities="$PACKAGE$.provider"
  android:exported="false"
  android:grantUriPermissions="true">
  <meta-data
  android:name="android.support.FILE_PROVIDER_PATHS"
  android:resource="@xml/provider_paths"/>
  </provider>
)
CreateResource(xml, provider_paths,
   <files-path name="name" path="shared" />
)

AddPermission(android.permission.REQUEST_INSTALL_PACKAGES)

AddManifestText(<uses-permission
    android:name="android.permission.WRITE_EXTERNAL_STORAGE"
    android:maxSdkVersion="18" />
)

Any ideas what is the cause ?

 

[incendio]

Things to test:

https://www.imobie.com/support/android-app-not-installed.htm

This is the exact thing happened to my users.

Storage is not the issue, user confirm that this is new phone & there are plenty of free space.

Will check the rest , thanks.

 

[incendio]

Try compile using another package name and send to him.

Already did it, same error.

 

[aeric]

Can you provide what phone model and Android version?
I remember a member has facing issue installing to phone with Android Go which is lack of memory.

 

[incendio]

Can you provide what phone model and Android version?
I remember a member has facing issue installing to phone with Android Go which is lack of memory.

Android version 11, he said phone is Realme j11, but I checked, there is no type of this phone, already ask user, still no response.

User is a novice, so it kind a bit of problem.

 

[teddybear]

Android version 11, he said phone is Realme j11, but I checked, there is no type of this phone, already ask user, still no response.

User is a novice, so it kind a bit of problem.

See below links whether they can help you

Unable to install Apps from unknown sources - realme (India)

Install,unknown source

www.realme.com

 

[aeric]

Android version 11, he said phone is Realme j11, but I checked, there is no type of this phone, already ask user, still no response.

User is a novice, so it kind a bit of problem.

If it is a Realme C11 with Android Go Edition then I read that there are some compatibility issues.

 

[incendio]

Just go the specs from users.

See attachment.

It is Android Go. So there is nothing can do?

 

[aeric]

Just go the specs from users.

See attachment.

It is Android Go. So there is nothing can do?

I can't give accurate advice since I don't have experience with Android Go Edition.

Unless you can get same phone model and take time to test with patient,
Android Go edition is very limited and many full Google services are blocked. You can try to remove some features such as fingerprint or Starter to see any difference. Otherwise don't waste time and tell the user his phone is not compatible with your app.

 

[incendio]

I can't give accurate advice since I don't have experience with Android Go Edition.

Unless you can get same phone model and take time to test with patient,
Android Go edition is very limited and many full Google services are blocked. You can try to remove some features such as fingerprint or Starter to see any difference. Otherwise don't waste time and tell the user his phone is not compatible with your app.

Will try suggestion from post #25, if this fails, will tell user to change his phone.

Lot of users in that company don't have a problem with my app, won't change app only to accommodate 1 user.